Interpersonal skills including communication skills notes in hindi pdf

PRINCIPLES OF LISTENINGп‚ў StopВ Talkingп‚ў PrepareВ YourselfВ toВ Listenп‚ў PutВ theВ SpeakerВ atВ Easeп‚ў RemoveВ Distractionsп‚ў Empathiseп‚ў BeВ Patientп‚ў ListenВ toВ theВ Toneп‚ў ListenВ forВ IdeasВ вЂ“В NotВ JustВ Wordsп‚ў WatchВ forВ Non-VerbalВ CommunicationД¬OMMUNICATION SKILLп‚ў CommunicationВ isВ notВ justВ aboutВ whatВ isВ actuallyВ saidВ andВ the languageВ used butВ howВ itВ isВ saidВ andВ theВ non-verbalВ messagesВ sent throughВ toneВ ofВ voice,В facialВ expressions,В gesturesВ andВ body language.п‚ў InterpersonalВ communicationВ isВ faceВ toВ face.п‚ў PeopleВ receiveВ messageВ evenВ whenВ communicationВ isВ notВ taking place.В ThisВ isВ calledВ nonВ verbalВ behaviour.Д®LEMENTS OF INTERPERSONALCOMMUNICATIONп‚ў The Communicators- sender and receiverп‚ў The Messageп‚ў Feedbackп‚ў Channelп‚ў Contextп‚ў Noise LISTENING SKILLп‚ў ListeningВ isВ moreВ importantВ thanВ justВ verbalВ communication.п‚ў ListeningВ isВ notВ theВ sameВ asВ hearing.В п‚ў ListeningВ meansВ payingВ attentionВ notВ onlyВ toВ theВ story,В butВ howВ itВ is told,В theВ useВ ofВ languageВ andВ voice,В andВ howВ theВ otherВ personВ uses hisВ orВ herВ bodyВ toВ communicate.п‚ў ListeningВ requiresВ youВ to concentrateВ andВ useВ yourВ other sensesВ in additionВ toВ simplyВ hearingВ theВ wordsВ spoken. INTERPERSONAL COMMUNICATIONSKILLSп‚ў ListeningВ Skillsп‚ў CommunicationВ Skillsп‚ў VerbalВ Communicationп‚ў Assertivenessп‚ў Non-VerbalВ Communication PRINCIPLES OF INTERPERSONALCOMMUNICATIONп‚ў Interpersonal communication is inescapable.п‚ў Interpersonal communication is irreversible.п‚ў Interpersonal communication is complicated.п‚ў Interpersonal communication is contextual. IMPORTANCE OF INTERPERSONALCOMMUNICATIONп‚ў EffectiveВ communicationВ isВ veryВ helpfulВ inВ workВ place whereВ weВ needВ toВ interactВ withВ differentВ typesВ ofВ people.п‚ў ItВ isВ importantВ inВ maintainingВ goodВ relationshipВ within familyВ andВ withВ friends.п‚ў InterpersonalВ communicationВ skillsВ areВ alsoВ knownВ as life skills. INTERPERSONAL COMMUNICATIONп‚ў Interpersonal communicationВ isВ theВ processВ byВ whichВ people exchangeВ informationВ throughВ verbalВ and non-verbalВ messages.п‚ў InterpersonalВ skillsВ alsoВ includesВ : п‚— abilityВ toВ listenВ andВ understand п‚— problemВ solving п‚— decisionВ making п‚— personalВ stressВ management

Interpersonal skills including communication skills notes in hindi pdf